On 19 August 2015, Etihad Airways announced their partnership with leading global concierge service provider, Ten Group, to serve the unique needs of guests in The Residence – the luxurious, private three-room suite exclusively on board the airline’s Airbus A380 fleet.Ten Group will provide a specially trained Etihad Lifestyle Concierge team to tend to the needs of guests, utilising intelligent systems, global support and unmatched supplier relationships. The Etihad Lifestyle Concierge team will deliver a highly personalised and discreet experience, providing access to a range of services including dining reservations, entertainment bookings, special events, destination information and lifestyle services. The team will work closely with the airline’s London Savoy-trained Butlers.Ten Group’s expertise is in serving the needs of the affluent in 22 languages. They operate out of their offices located in major commercial cities, including: Melbourne, New York, San Francisco, Miami, Sao Paulo, Mumbai, Mexico City, Cape Town, London, Brussels, Tokyo, Hong Kong, Singapore, Shanghai, and Dubai.
On 19 August 2015, Etihad Airways announced their partnership with leading global concierge service provider, Ten Group, to serve the unique needs of guests in The Residence – the luxurious, private three-room suite exclusively on board the airline’s Airbus A380 fleet.Ten Group will provide a specially trained Etihad Lifestyle Concierge team to tend to the needs of guests, utilising intelligent systems, global support and unmatched supplier relationships. The Etihad Lifestyle Concierge team will deliver a highly personalised and discreet experience, providing access to a range of services including dining reservations, entertainment bookings, special events, destination information and lifestyle services. The team will work closely with the airline’s London Savoy-trained Butlers.Ten Group’s expertise is in serving the needs of the affluent in 22 languages. They operate out of their offices located in major commercial cities, including: Melbourne, New York, San Francisco, Miami, Sao Paulo, Mumbai, Mexico City, Cape Town, London, Brussels, Tokyo, Hong Kong, Singapore, Shanghai, and Dubai.
