The Australia Federation of Travel Agents has recognised the industry’s ‘best of the best’ at the International Convention Centre Sydney, Darling Harbour.AFTA Chief Executive Jayson Westbury paid homage to the trade, saying the NTIA was a platform to not only recognise excellence but to “reconnect and come together as an industry.”“It’s nights like to tonight when we have the chance to call out people, the businesses the enterprises and indeed the entrepreneurship that makes the travel industry so exciting,” Westbury said.Before the awards presentation commenced, Westbury announced that Mike Thompson had been re-elected as AFTA’s Chairman for a 10th year. The AFTA boss also recognised Spiros Alysandratos – the Founder and CEO of Consolidated Travel Group – with the Lifetime Achievement award.
Among winners were the mother daughter duo from Helloworld Travel Lane Cove, with Debbi Ashes collecting the gong for Best Travel Agency Manager – Retail Single Location and Courtney Ashes taking out Young Agent of the Year.
Courtney Ashes, Helloworld Travel Lane CoveBest Travel Consultant – Retail – Giselle Pennington, Spencer Travel Southside, NSW
Giselle Pennington, Spencer Travel SouthsideBest Travel Consultant – Corporate – Nicole Hay, Show Group Enterprise, NSWBest Registered Travel Industry Training Institution – Cornerstone Learning and DevelopmentBest Hotel / Resort Group – Club MedBest Tour Operator – Domestic – APTBest Wholesaler – Australian Product – Qantas Holidays/Viva! HolidaysBest Travel Agency Manager – Retail Single Location – Debbi Ashes, Helloworld Travel Lane Cove, NSWBest Travel Agency Manager – Corporate Single Location – Jamie Maclean, Corporate Travel Cathedral Place, QLDBest Travel Agency Manager – Retail Multi Location – Renee Nightingale, Helloworld Travel Albury, Wangaratta & Wodonga, NSW/VICBest Travel Agency Manager – Corporate Multi Location – Andre Moran, Corporate Travel Management, QLDBest Domestics Airline – Qantas
Qantas, Best Domestic AirlineBest Car/Canpervan Rental Operator – AVISBest Travel Agency- Retail Single Location – Main Beach TravelBest Travel Agency – Retail Multi Location – Phil Hoffmann TravelBest Travel Broker Network – MTA – Mobile Travel AgentsBest Tour Operator – International – Intrepid TravelBest Wholesaler – International Product – Adventure WorldBest Cruise Operator – Domestic Deployment – Royal Caribbean InternationalBest Sales Executive – Industry Supplier – Michelle Nickelson, Air New Zealand, QLDBest Agency Support Service – Air TicketsBest Tourist Office – International – Tourism New ZealandBest Airline International – Off-Line – FinnairBest Airline International- On-Line – Singapore AirlinesBest River Cruise Operator – APTBest Cruise Operator – International Deployment – Royal Caribbean InternationalBest Travel Agency – Corporate Single Location – DBT Corporate TravelBest Travel Agency – Corporate Multi Location – Stage & Screen Travel ServicesBest Business Events Travel Agency – Event Travel ManagementBest National Travel Management Company – Corporate Travel ManagementBest Travel Agent Technology Innovation – Smart Trips – Smartphone ApplicationBest Travel Writer – Jocelyn PrideBest Online Travel Agency – flybuys Travel – www.flybuystravel.com.auBest Specialty Wholesaler – Bench AfricaEmirates Travel Consultant Scholarships – Rachel Husoy Cleary, Noosa Travel, QLDPeople’s Choice Retail Travel Agency of the Year – Bicton Travel, WA
The team from Bicton TravelBest Non Branded Travel Agency Group – Helloworld Business TravelBest Travel Agency Group (50 stores or more) – Flight Centre
Among winners were the mother daughter duo from Helloworld Travel Lane Cove, with Debbi Ashes collecting the gong for Best Travel Agency Manager – Retail Single Location and Courtney Ashes taking out Young Agent of the Year.Corporate Travel Management’s Andre Moten returned to the stage as a winner for the third successive year as Best Travel Agency Manager – Corporate Multi- Location.
Phil Hoffmann Travel was also in the winner’s circle, taking home Best Travel Agency – Retail Single Location.
MTA – Mobile Travel Agents was the winner of the new NTIA category for 2018, Best Travel Broker Network.
Best Wholesalers for Product were Qantas Holidays/Viva! holidays for Australia and Adventure World for International.
The NTIA 2018 winners list included:Young Agent of the Year – Courtney Ashes, Helloworld Travel Lane Cove, NSW
Courtney Ashes, Helloworld Travel Lane CoveBest Travel Consultant – Retail – Giselle Pennington, Spencer Travel Southside, NSW
Giselle Pennington, Spencer Travel SouthsideBest Travel Consultant – Corporate – Nicole Hay, Show Group Enterprise, NSWBest Registered Travel Industry Training Institution – Cornerstone Learning and DevelopmentBest Hotel / Resort Group – Club MedBest Tour Operator – Domestic – APTBest Wholesaler – Australian Product – Qantas Holidays/Viva! HolidaysBest Travel Agency Manager – Retail Single Location – Debbi Ashes, Helloworld Travel Lane Cove, NSWBest Travel Agency Manager – Corporate Single Location – Jamie Maclean, Corporate Travel Cathedral Place, QLDBest Travel Agency Manager – Retail Multi Location – Renee Nightingale, Helloworld Travel Albury, Wangaratta & Wodonga, NSW/VICBest Travel Agency Manager – Corporate Multi Location – Andre Moran, Corporate Travel Management, QLDBest Domestics Airline – Qantas
Qantas, Best Domestic AirlineBest Car/Canpervan Rental Operator – AVISBest Travel Agency- Retail Single Location – Main Beach TravelBest Travel Agency – Retail Multi Location – Phil Hoffmann TravelBest Travel Broker Network – MTA – Mobile Travel AgentsBest Tour Operator – International – Intrepid TravelBest Wholesaler – International Product – Adventure WorldBest Cruise Operator – Domestic Deployment – Royal Caribbean InternationalBest Sales Executive – Industry Supplier – Michelle Nickelson, Air New Zealand, QLDBest Agency Support Service – Air TicketsBest Tourist Office – International – Tourism New ZealandBest Airline International – Off-Line – FinnairBest Airline International- On-Line – Singapore AirlinesBest River Cruise Operator – APTBest Cruise Operator – International Deployment – Royal Caribbean InternationalBest Travel Agency – Corporate Single Location – DBT Corporate TravelBest Travel Agency – Corporate Multi Location – Stage & Screen Travel ServicesBest Business Events Travel Agency – Event Travel ManagementBest National Travel Management Company – Corporate Travel ManagementBest Travel Agent Technology Innovation – Smart Trips – Smartphone ApplicationBest Travel Writer – Jocelyn PrideBest Online Travel Agency – flybuys Travel – www.flybuystravel.com.auBest Specialty Wholesaler – Bench AfricaEmirates Travel Consultant Scholarships – Rachel Husoy Cleary, Noosa Travel, QLDPeople’s Choice Retail Travel Agency of the Year – Bicton Travel, WA
The team from Bicton TravelBest Non Branded Travel Agency Group – Helloworld Business TravelBest Travel Agency Group (50 stores or more) – Flight Centre




