The hotel is home to a Cultural Experience Program and 15 restaurants and 7 bars, including five dedicated to different aspects of Japanese cuisine (teppanyaki, tempura, kaiseki, sushi and a sake bar). One of its more recent additions is the Premier Grand Club Floors, with 111 suite and premium club rooms, the Premier Grand Club Lounge on the 45th floor and a renovated Sky Lounge Aurora, 160 metres above the ground.